Installation & Sign Company FAQs
Answers to common questions about commercial signage, permitting, installation, and service throughout Sacramento & Northern California.
⭐ Channel Letter & Exterior Sign Questions
What types of channel letter signs do you offer?
We fabricate front-lit, halo-lit, combination-lit, raceway-mounted, and flush-mounted LED channel letters for Sacramento businesses.
How long do LED-lit signs last?
High-quality LEDs typically last 50,000–100,000 hours, depending on usage and environment.
Can you install signs on any building type?
Yes. We install on stucco, concrete, metal buildings, brick, tilt-up construction, and storefront façades. We choose the correct mounting method for your building to ensure long-term stability and compliance.
⭐ Monument & Property Sign Questions
Can you replace or update an existing monument sign?
Yes — we can re-face, rebrand, re-illuminate, or rebuild a monument sign without replacing the existing structure when it’s still sound.
Do you work with developers and contractors?
Absolutely. We provide site surveys, drawings and submittals, installation coordination, and permit support. We routinely handle TI projects and new developments throughout Sacramento and Northern California.
Can you add tenant panels to a multi-tenant sign?
Yes — we fabricate and install custom tenant inserts for existing monument signs and pylon signs, matching your property’s sign criteria.
⭐ Interior, ADA & Wayfinding Questions
Do all businesses need ADA signs?
Yes. California requires ADA-compliant signage in all commercial buildings, including offices, restrooms, exits, accessible rooms, and key public areas.
Do you design and install directional/wayfinding systems?
Yes — we create complete navigation systems, including directories, arrows, room IDs, and building identification signs so visitors can easily find where they’re going.
Are your ADA signs Title 24 compliant?
Yes — all ADA signs follow California Title 24 and ADAAG, including proper tactile letter height, braille standards, contrast, and mounting heights.
⭐ Vinyl Graphics & Window Sign Questions
How long do vinyl graphics last?
High-quality vinyl graphics typically last 3–7 years, depending on sun exposure, material type, and installation surface.
Can vinyl graphics be removed later?
Yes — most vinyl can be removed cleanly without damaging glass or properly prepared painted surfaces.
Do you install privacy film or frosted glass film?
Yes — we install a variety of privacy and frosted films for offices, medical facilities, conference rooms, and private areas.
⭐ Installation & Service Questions
Do you repair existing signs, even if you didn’t make them?
Yes — we repair all types of signs, including electrical signs, LED lighting, channel letters, monument signs, and structural components.
Do you offer emergency sign repair?
Yes — we provide fast repair service for flickering, damaged, or non-working signage, subject to scheduling and crew availability.
Can you remove old signage?
Yes — we handle full sign removal, electrical disconnect, wall patching, and end-of-lease removals where required.
⭐ Pricing & Estimate Questions
How much does a commercial sign cost?
Pricing depends on size, materials, illumination, design complexity, and installation requirements. We provide free quotes, site evaluations, and drawings before any project begins.
Are consultations really free?
Yes — all consultations, quotes, and site evaluations are 100% free.
Do you require a deposit?
Most fabrication projects require a 50% deposit, with the remaining balance due at installation or completion, depending on the project.
⭐ Unique Projects & Visual Communication Questions
Can you help with unique, specialty, or non-traditional signage needs?
Yes — Pacific West Signs is more than a sign company. We are a visual communication company, and our team has produced many custom, unusual, and one-of-a-kind projects. If you have an idea, contact us and we’ll explore what we can create for you. If it’s not something we produce, we’re happy to point you in the right direction.
Have More Questions?
We’re here to help with any commercial signage or project questions you may have.